FREE TRACKED SHIPPING · ON EVERY ORDER

30-DAY MONEY BACK GUARANTEE · EASY RETURNS

UP TO 70% OFF · SHOP THE SALE
The more you buy, the more you saveBuy 2 10% offBuy 3 15%Buy 4 20%Buy 5+ 25%Applied automatically at checkout — no code needed
Susan | All-Day Comfort T-Strap Heels
Susan | All-Day Comfort T-Strap Heels
Susan | All-Day Comfort T-Strap Heels
Susan | All-Day Comfort T-Strap Heels
Susan | All-Day Comfort T-Strap Heels
Susan | All-Day Comfort T-Strap Heels

Susan | All-Day Comfort T-Strap Heels

$215.95 USD

$64.95 USD

Save 69%

Free Shipping with UPS
30-Day Money-Back Guarantee
Secure Checkout
Color Caramel
Size US 4

Only 9 left in stock

Due to high demand, availability is limited. If you can still add it to your cart, it is still available.

Sizes available for this product are shown in the size selector above. Where we hold supplier garment measurements for a style, they are listed in the product description.

Not sure between two sizes? Email support@jamessarahboston.com and we will help before you order.

Secure checkout with trusted payment providers

  • American Express
  • Mastercard
  • Visa
  • Shop Pay
  • Apple Pay
  • Google Pay
The more you buy, the more you save
Stack and save across every style. The discount applies automatically at checkout.
Buy 2 pieces Extra 10% off
Buy 3 pieces Extra 15% off
Buy 4 pieces Extra 20% off
Buy 5+ pieces Extra 25% off

The heel that keeps up with your day — from morning to the last moment of the evening.

Some heels look beautiful in the store and hurt before you have even left the house. The Susan was designed for the woman who is done making that trade. A refined T-strap silhouette that adds effortless sophistication to any outfit — paired with a soft cushioned sole and a stable heel that supports every single step you take.

Elegant enough for a special occasion. Comfortable enough for a full day on your feet. The kind of heel you reach for without thinking — and never want to take off.

Why women choose the Susan:

  • Elegant T-strap design that elevates everything. The refined strap detail adds a touch of timeless sophistication to any look — from a flowing midi dress to tailored trousers to your favourite denim.
  • Soft cushioned sole for all-day comfort. Designed to keep your feet comfortable from the first step to the last — no breaking in, no building up to them, just immediate ease from the moment you put them on.
  • Stable heel for confident steps. A supportive heel that distributes weight evenly and keeps you steady and grounded on any surface — indoors or out.
  • Versatile style that works with everything. A timeless silhouette that pairs beautifully with any outfit and transitions effortlessly from day to evening without ever looking overdone

Free shipping on every order. Processing takes 1–3 business days, then 6–12 business days for delivery — typically 7–15 business days in total. Tracking on every order.

Change your mind or the fit is wrong? Return within 30 days of receipt, unworn and in original condition — you cover return shipping. Damaged, faulty or incorrect items are handled at our cost. See our Returns page.

At James & Sarah — Boston your peace of mind comes first. We offer secure payments by credit card through trusted payment providers.

Why we started James & Sarah — Boston

We started James & Sarah — Boston because dressing for a New England autumn shouldn't mean owning four different wardrobes. Our inspiration is the way real weeks actually run — the commute, the school run, dinner out, a walk when the leaves turn. We make it for women who want considered, comfortable layers rather than whatever is trending this month. Everything we list is something we would wear ourselves, described honestly, with free shipping and thirty days to change your mind.

YOU MAY ALSO LIKE

View all

SIZING

Getting the size right, first time

Our styles run slightly small. Every product page carries the measurements we hold, and the size guide sits in the accordion above the add-to-cart button.

Still between sizes? Take the larger one. If it is not right, returns are free for 30 days.

Frequently asked questions

Is shipping free?

Yes — shipping is free on every order, with no minimum.

How do I choose my size?

Each product page lists the sizes we stock and the garment measurements for that item. These are measurements of the garment, not the body, so measure something you already own and compare.

How long does delivery take?

Processing takes 1–3 business days and delivery a further 6–12 business days — typically 7–15 business days in total. See our Shipping page.

How can I track my order?

Every order ships with tracking. You receive the link by email at dispatch.

How can I contact you?

Email support@jamessarahboston.com. We reply within one business day, Monday to Friday.

Free shipping

On every order, with tracking.

30-day returns

Return within 30 days. Faulty or wrong items are on us.

100% Secure Payment

We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.